Voice & Text AI Agents

Customer Support That Never Sleeps

Deploy AI agents that handle calls and chats with human-like conversation. Instant responses. Perfect memory. Seamless escalation when needed.

24/7
Always Available
<1s
Response Time
70%
Ticket Deflection
50+
Languages Supported

The Problem

Your Support Team Can't Scale

Customers expect instant responses. But hiring and training agents is expensive. Hold times frustrate customers. Night shifts are hard to staff. And quality varies from agent to agent.

Meanwhile, your best support reps spend hours on repetitive questions they've answered a thousand times.

The Solution

AI agents that handle voice and text conversations naturally. They answer instantly, remember everything, and seamlessly hand off to humans when the situation calls for it.

AI Agents Handle

Inbound & outbound calls
Live chat & messaging
Email triage & response
FAQ & knowledge base queries
Appointment scheduling
Order status & tracking

Capabilities

Voice & Text, Perfected

AI agents that sound human and understand context.

Voice AI

Human-like voice conversations with natural speech patterns, emotion detection, and real-time responses. Customers can't tell the difference.

  • Natural speech synthesis (ElevenLabs, Azure)
  • Real-time speech recognition
  • Emotion & sentiment detection
  • Interruption handling
  • Multi-language support

Text AI

Conversational AI for chat, email, and messaging. Understands context, handles complex queries, and maintains your brand voice.

  • Live chat & web messaging
  • SMS & WhatsApp support
  • Email triage & auto-response
  • Social media DMs
  • Custom brand voice & tone

Intelligent Handoff

1
AI Handles Initial Contact
Greets customer, identifies issue, gathers context
2
Resolves or Escalates
AI resolves 70%+ of issues. Complex cases flagged automatically.
3
Warm Transfer to Human
Full conversation history passed. Customer never repeats themselves.
4
AI Learns from Outcome
Each resolution improves future handling of similar issues.

Human + AI

Seamless Escalation to Humans

AI doesn't replace your support team. It handles the routine so your humans can focus on complex, high-value interactions.

When escalation happens, it's warm and contextual. The human agent sees the full conversation, customer history, and AI's assessment of the issue.

Your customers get the best of both worlds: instant AI response with human backup when needed.

Integrations

Works With Your Stack

Connect to your CRM, helpdesk, and communication channels in days, not months.

Helpdesk
Zendesk, Freshdesk, Intercom, ServiceNow, Help Scout
CRM
Salesforce, HubSpot, Pipedrive, Zoho, custom CRMs
Telephony
Twilio, Vonage, RingCentral, Genesys, Five9
Messaging
Slack, Microsoft Teams, WhatsApp, SMS, Facebook Messenger
E-commerce
Shopify, WooCommerce, Magento, BigCommerce
Custom APIs
Connect to any system via REST, GraphQL, or webhooks

Why AI Support

Transform Your Customer Experience

Instant Response, Always

No hold times. No "we'll get back to you." Customers get answers in seconds, 24 hours a day, 365 days a year.

Reduce Support Costs

Handle 10x the volume with the same team. AI agents cost a fraction of human agents per interaction.

Consistent Quality

Every customer gets the same excellent service. No bad days, no knowledge gaps, no inconsistent answers.

Perfect Memory

AI remembers every interaction, every preference, every past issue. Customers feel known and valued.

FAQ

Common Questions

Can AI really handle complex customer issues?

AI agents excel at handling 70-80% of common inquiries. For complex issues, they seamlessly escalate to human agents with full context, so customers never have to repeat themselves.

How natural do voice AI agents sound?

Modern voice AI is nearly indistinguishable from humans. We use advanced speech synthesis with natural intonation, emotion, and conversational flow. Most customers can't tell they're talking to AI.

How do you integrate with our existing systems?

We integrate with all major platforms: Zendesk, Salesforce, Intercom, Freshdesk, and custom CRMs. AI agents have full access to customer history, orders, and account data.

What about sensitive customer data?

Security is built-in. We're SOC 2 compliant, support data encryption at rest and in transit, and can deploy in your own infrastructure for maximum control. PII handling follows your policies.

How long does implementation take?

Basic deployments can go live in 2-4 weeks. More complex integrations with custom workflows typically take 6-8 weeks. We work in phases so you see value quickly.

Get Started

Ready to Transform Your Support?

See AI agents handle real customer conversations. Book a demo and hear the difference.

Hear AI Agents in Action

Book a 30-minute demo. We'll show you live voice and chat interactions, plus a custom proposal for your use case.

Schedule Your Demo

No commitment. See AI support before you decide.

Prefer email? Reach us at info@euforic.io